Knowledge Center

Assets Information

Questions & Answers

How do I withdraw my money?

Go to the “My Account” section of your account, select the amount that you would like to withdraw, and click “Confirm.” The withdrawal will be processed within 72 hours on the Company’s side. To track all your financial transactions (deposits and withdrawals) go to the “Transaction History” section of your account.

Glossary

BASE CURRENCY

This is the currency against which rates are quoted in a currency pair. In USD/JPY, for example, USD is the base currency. The base currency always comes first in the pair.