Knowledge Center

Assets Information

Questions & Answers

Do I need to send you any documents?

In order to comply with the regulator’s requirements and AML policy, you need to verify the account by sending your documents that prove your identity and your place of residence. This is known as the Know Your Client (KYC) process and is a simple and fast procedure that our Customer Support team will be able to walk you through if you need any assistance.

Glossary

SWAP

This is the difference between the central banks’ interest rates for each currency in a pair, as well as the broker’s commission, when positions are left open overnight. The swap might be positive or negative depending on the interest rate changes.